Skip to content
The Systems Effect

Service · The Systems Effect

Discover and Document

Weeks 1 to 2 of every plan. We interview the people who hold the knowledge and record the work, so nothing is written from guesses. No separate paid discovery.

Book a discovery call
See pricingStarting at $3,500

Process mapping and knowledge extraction

We map each workflow end to end with the people who run it: its purpose, its decision points and its steps. You see how work moves between people, and where the business would stall if one person walked out the door.

How it runs

  1. Map and discover. We work through operations with your team, not from guesses.
  2. Find the bottlenecks. We design improvements to the workflow.
  3. Clarify ownership. Who owns what, and how it is measured.
  4. Write it into the playbook. The maps become the chapters and SOPs we write next.

What you get

  • Visual process maps of how the work moves between people
  • A map of the roles that depend on one person, so we capture those first
  • The bottlenecks we found, with the improvements we recommend

How it runs

From their heads to a trained team.

  1. Discover and documentWeeks 1 to 2

    Interview the people who know

    Owners, managers, front line.

  2. 2 to 3 sessions a week

    Capture the work

    Screens, jobs, every decision.

  3. Procedure setup and build-outAbout 30 days a job

    Build the playbook

    Checked by whoever does the job.

  4. Launch

    Train your team

    Loaded and walked through.

  5. A living playbookEvery month

    Keep it current

    Audited as the business changes.

Some knowledge only shows up on site. So do we.

  • Lake County, IN and Chicago
  • On site nationwide
  • Travel at cost

Pricing

What it costs

  • Systems Sprint

    Starting at

    $3,500

    About 30 days per role

    One role's chapter and its SOPs, done by a date.

    FitsOne role, or one person about to leave.

  • Optimization and Implementation

    Starting at

    $12,500

    One system, about 60 to 90 days

    One system mapped, fixed and rolled out across its roles.

    FitsOne broken system, like dispatch or one EOS core process.

  • Systems Partner

    Recommended
    Starting at

    $4,500/mo

    Three-month blocks, billed monthlyStarting at $13,500 a block

    Your whole playbook, built and kept current.

    FitsThe whole business, a sale in 1 to 3 years, or every EOS core process.

Every plan: we run and record the interviews. About 2 hours a week from each person we interview.

Discovery call
Free
Upkeep after a project
Starting at $1,500/mo
Custom software from The Software Effect
Custom pricing
On-site days and travel
Agreed first, billed on top

Mapping is part of every plan and starts in week one. There is no separate paid discovery.

Questions

What people ask first.

How do you pick which roles to capture first?

We look for where your business depends on one person: which processes would stop if that person left. Those roles go first.

Do you only document the process, or improve it too?

Both. We map how the work runs today, find the bottlenecks, design the fix, and write it into your playbook and training.

What does it cost?

The discovery call is free, and mapping is part of every plan. A Sprint for one role is starting at $3,500, and a Partner for the whole business is starting at $4,500 a month.

Where do we start?

Book a discovery call. We learn how your business runs and pick the first process to map.

More services
“We don't have to do anything. The Systems Effect takes care of everything for us.”
Felipe Freig · Versa Homes

Ready to talk through Discover and Document?

Book a discovery call