About us
The team behind the systems.
Our story
Derek Coffey founded The Systems Effect after watching business owners trapped inside their own companies, unable to take time away without constant phone interruptions. His career spans real estate, staffing, construction, healthcare, and professional services, and he starts every engagement by asking questions rather than pitching, because the answers are usually already inside the team.
The Systems Effect runs on the same systems it recommends to clients: no system ships unless it's suitable for internal use first.
Our mission
We build your business playbook. We interview the people who hold the know-how, write how each role runs and the SOPs inside it, train your team on it, and keep it current in the platform your team already uses.
Questions
Frequently Asked Questions
Where is The Systems Effect based?
Local to Lake County, Indiana and the Chicago area. We work with businesses nationwide, virtually and on site.
What does The Systems Effect do?
We interview the people who hold a business's undocumented knowledge and turn what they say into SOPs, process maps and training, set up by role in your platform.
Who founded it, and who is on the team?
Derek Coffey founded The Systems Effect in 2021 and leads it as CEO. Lydia Harper is fulfillment manager and training consultant.
Are you a Trainual Certified Partner?
Yes. Derek Coffey is a Trainual Certified Partner and PlaybookBuilder certified, and we build in the platform you already use.
How do I start?
Book a free discovery call.