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For owners about to lose someone key

When your best person leaves, what they know stays.

We sit with the people who hold the most knowledge before they go, record how they work, and turn it into a playbook chapter, SOPs and training the next person can follow.

It all starts with what your people know.

Trusted in real estate, construction, home services and healthcare.

Operations schematic
YOUTHE BOTTLENECKSOPSTRAININGPLAYBOOKSMAPSVIDEOYOUANYWHERESALESOPSFINANCEHIRINGDELIVERYSUPPORT
07 waiting on you
34%Throughput
“We don't have to do anything. The Systems Effect takes care of everything for us.”
Felipe Freig · Versa Homes

What changes

What stays behind when they go.

What they know stays when they walk out the door.

  • Change 01

    Their know-how, on record

    We interview them and record their screens, so the steps and the judgment calls are both captured.

  • Change 02

    A handoff that works

    Their replacement learns from SOPs and video, not from a rushed last week of shadowing.

  • Change 03

    The next exit is not a crisis

    Once each role is written down, losing a person means hiring, not starting over.

The evidence

This is not a hunch. We measured it.

We studied 16 real businesses.

of operations were documented, on average
27%of operations were documented, on average
of role areas had zero documentation
50%of role areas had zero documentation
pieces of knowledge lived only in employees' heads
3,718pieces of knowledge lived only in employees' heads

The problem

If you vanished for two weeks, would your business survive?

  • Fault 01

    Everything runs through you

    Even on your day off.

  • Fault 02

    One person leaving is a crisis

    The know-how lives in a few heads.

  • Fault 03

    You cannot scale it, or sell it

    A business that needs you sells for less.

The transformation

From their heads to your team's hands.

AI can organize steps. It can't find them. We interview your people for the steps that work, then write it all.

  1. A

    Capture

    We interview your people and record the work.

  2. B

    Write

    We write every chapter and SOP. You approve it.

  3. C

    Train

    We train your team on it.

  4. D

    Keep current

    We update it as the business changes.

The method

We start in week one.

No paid discovery. About 2 hours a week from each person we interview.

  1. 1Week one

    Interview the people who know

    Phase 01 · Start

    We run and record every session. You just know the work.

    You get

    • Interviews
    • Filmed work
    • On-site visits
  2. 2About 30 days a job

    Build the playbook

    Phase 02 · Write and train

    We write it. You approve it. We train your team on it.

    You get

    • Your business playbook
    • SOPs and checklists
    • Video training
    • Process maps
  3. 3Ongoing

    Keep it current

    Phase 03 · Upkeep

    Your playbook keeps up as the business changes.

    You get

    • Monthly audits
    • Updates when the work changes
The portal · Live

Watch every stage and deliverable live in your portal.

The scorecard

How owner-dependent are you?

Five questions, 2 minutes.

1 / 5

Question 01

If you disappeared for two weeks, the business would...

Client results

View all →
  • The Systems Effect has been a great help documenting our departmental processes, building and organizing our training modules. They've been accommodating, flexible with scheduling, and have truly proven to be a reliable, great asset to our team every step of the way.
    Katy KBusiness Owner
  • Nothing short of rocket fuel for your business...Their guidance has been invaluable.
    Chad YoungBusiness Owner

Questions

Straight answers.

Ask anything else on the call.

Book a discovery call
How long does this take?

A Systems Sprint takes about 30 days. A Systems Partner runs in three-month blocks, with progress you see every month.

Is this just SOPs?

No. We build your business playbook, a chapter for each role with its SOPs inside, plus video training and process maps.

Do I have to write everything down myself?

No. We run and record the sessions, and your job is to know the work.

What if I do not actually need a big project?

Then we will tell you. The discovery call is free, and if it fits, we start in week one.

What does it cost?

A Systems Sprint starts at $3,500 for one role, and Optimization and Implementation at $12,500 for one system. A Systems Partner starts at $4,500 a month, in three-month blocks.

How involved is my team?

About 2 hours a week from each person we interview. We run and record every session and write every page. You approve it.

Ready to get out of the day-to-day?